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Narrative-driven recommendation (NDR) presents an information access problem where users solicit recommendations with verbose descriptions of their preferences and context, for example, travelers soliciting recommendations for points of interest while describing their likes/dislikes and travel circumstances. These requests are increasingly important with the rise of natural language-based conversational interfaces for search and recommendation systems. However, NDR lacks abundant training data for models, and current platforms commonly do not support these requests. Fortunately, classical user-item interaction datasets contain rich textual data, e.g., reviews, which often describe user preferences and context – this may be used to bootstrap training for NDR models. In this work, we explore using large language models (LLMs) for data augmentation to train NDR models. We use LLMs for authoring synthetic narrative queries from user-item interactions with few-shot prompting and train retrieval models for NDR on synthetic queries and user-item interaction data. Our experiments demonstrate that this is an effective strategy for training small-parameter retrieval models that outperform other retrieval and LLM baselines for narrative-driven recommendation. 

Narrative-driven recommendation (NDR) presents an information access problem where users solicit recommendations with verbose descriptions of their preferences and context, for example, travelers soliciting recommendations for points of interest while describing their likes/dislikes and travel circumstances. These requests are increasingly important with the rise of natural language-based conversational interfaces for search and recommendation systems. However, NDR lacks abundant training data for models, and current platforms commonly do not support these requests. Fortunately, classical user-item interaction datasets contain rich textual data, e.g., reviews, which often describe user preferences and context – this may be used to bootstrap training for NDR models. In this work, we explore using large language models (LLMs) for data augmentation to train NDR models. We use LLMs for authoring synthetic narrative queries from user-item interactions with few-shot prompting and train retrieval models for NDR on synthetic queries and user-item interaction data. Our experiments demonstrate that this is an effective strategy for training small-parameter retrieval models that outperform other retrieval and LLM baselines for narrative-driven recommendation. 

This paper studies a category of visual question answering tasks, in which accessing external knowledge is necessary for answering the questions. This category is called outside-knowledge visual question answering (OK-VQA). A major step in developing OKVQA systems is to retrieve relevant documents for the given multimodal query. Current state-of-the-art dense retrieval model for this task uses an asymmetric architecture with a multi-modal query encoder and a uni-modal document encoder. Such an architecture requires a large amount of training data for effective performance. We propose an automatic data generation pipeline for pre-training passage retrieval models for OK-VQA tasks. The proposed approach leads to 26.9% Precision@5 improvements compared to the current state-of-the-art. Additionally, the proposed pre-training approach exhibits a good ability in zero-shot retrieval scenarios. 

Knowledge-Intensive Visual Question Answering (KI-VQA) refers to answering a question about an image whose answer does not lie in the image. This paper presents a new pipeline for KI-VQA tasks, consisting of a retriever and a reader. First, we introduce DEDR, a symmetric dual encoding dense retrieval framework in which documents and queries are encoded into a shared embedding space using uni-modal (textual) and multi-modal encoders. We introduce an iterative knowledge distillation approach that bridges the gap between the representation spaces in these two encoders. Extensive evaluation on two well-established KI-VQA datasets, i.e., OK-VQA and FVQA, suggests that DEDR outperforms state-of-the-art baselines by 11.6% and 30.9% on OK-VQA and FVQA, respectively. Utilizing the passages retrieved by DEDR, we further introduce MM-FiD, an encoder-decoder multi-modal fusion-in-decoder model, for generating a textual answer for KI-VQA tasks. MM-FiD encodes the question, the image, and each retrieved passage separately and uses all passages jointly in its decoder. Compared to competitive baselines in the literature, this approach leads to 5.5% and 8.5% improvements in terms of question-answering accuracy on OK-VQA and FVQA, respectively. 

Conversational information seeking (CIS) is concerned with a sequence of interactions between one or more users and an information system. Interactions in CIS are primarily based on natural language dialogue, while they may include other types of interactions, such as click, touch, and body gestures. This monograph provides a thorough overview of CIS definitions, applications, interactions, interfaces, design, implementation, and evaluation. This monograph views CIS applications as including conversational search, conversational question answering, and conversational recommendation. Our aim is to provide an overview of past research related to CIS, introduce the current state-of-the-art in CIS, highlight the challenges still being faced in the community, and suggest future directions. 

Methods for making high-quality recommendations often rely on learning latent representations from interaction data. These methods, while performant, do not provide ready mechanisms for users to control the recommendation they receive. Our work tackles this problem by proposing LACE, a novel concept value bottleneck model for controllable text recommendations. LACE represents each user with a succinct set of human-readable concepts through retrieval given user-interacted documents and learns personalized representations of the concepts based on user documents. This concept based user profile is then leveraged to make recommendations. The design of our model affords control over the recommendations through a number of intuitive interactions with a transparent user profile. We first establish the quality of recommendations obtained from LACE in an offline evaluation on three recommendation tasks spanning six datasets in warm-start, cold-start, and zero-shot setups. Next, we validate the controllability of LACE under simulated user interactions. Finally, we implement LACE in an interactive controllable recommender system and conduct a user study to demonstrate that users are able to improve the quality of recommendations they receive through interactions with an editable user profile. 

Methods for making high-quality recommendations often rely on learning latent representations from interaction data. These methods, while performant, do not provide ready mechanisms for users to control the recommendation they receive. Our work tackles this problem by proposing LACE, a novel concept value bottleneck model for controllable text recommendations. LACE represents each user with a succinct set of human-readable concepts through retrieval given user-interacted documents and learns personalized representations of the concepts based on user documents. This concept based user profile is then leveraged to make recommendations. The design of our model affords control over the recommendations through a number of intuitive interactions with a transparent user profile. We first establish the quality of recommendations obtained from LACE in an offline evaluation on three recommendation tasks spanning six datasets in warm-start, cold-start, and zero-shot setups. Next, we validate the controllability of LACE under simulated user interactions. Finally, we implement LACE in an interactive controllable recommender system and conduct a user study to demonstrate that users are able to improve the quality of recommendations they receive through interactions with an editable user profile. 

Developing a universal model that can efficiently and effectively respond to a wide range of information access requests-from retrieval to recommendation to question answering--has been a long-lasting goal in the information retrieval community. This paper argues that the flexibility, efficiency, and effectiveness brought by the recent development in dense retrieval and approximate nearest neighbor search have smoothed the path towards achieving this goal. We develop a generic and extensible dense retrieval framework, called framework, that can handle a wide range of (personalized) information access requests, such as keyword search, query by example, and complementary item recommendation. Our proposed approach extends the capabilities of dense retrieval models for ad-hoc retrieval tasks by incorporating user-specific preferences through the development of a personalized attentive network. This allows for a more tailored and accurate personalized information access experience. Our experiments on real-world e-commerce data suggest the feasibility of developing universal information access models by demonstrating significant improvements even compared to competitive baselines specifically developed for each of these individual information access tasks. This work opens up a number of fundamental research directions for future exploration. 

Concept prerequisite learning (CPL) plays a key role in developing technologies that assist people to learn a new complex topic or concept. Previous work commonly assumes that all concepts are given at training time and solely focuses on predicting the unseen prerequisite relationships between them. However, many real-world scenarios deal with concepts that are left undiscovered at training time, which is relatively unexplored. This paper studies this problem and proposes a novel alternating knowledge distillation approach to take advantage of both content- and graph-based models for this task. Extensive experiments on three public benchmarks demonstrate up to 10% improvements in terms of F1 score. 

Query by Example is a well-known information retrieval task in which a document is chosen by the user as the search query and the goal is to retrieve relevant documents from a large collection. However, a document often covers multiple aspects of a topic. To address this scenario we introduce the task of faceted Query by Example in which users can also specify a finer grained aspect in addition to the input query document. We focus on the application of this task in scientific literature search. We envision models which are able to retrieve scientific papers analogous to a query scientific paper along specifically chosen rhetorical structure elements as one solution to this problem. In this work, the rhetorical structure elements, which we refer to as facets, indicate objectives, methods, or results of a scientific paper. We introduce and describe an expert annotated test collection to evaluate models trained to perform this task. Our test collection consists of a diverse set of 50 query documents in English, drawn from computational linguistics and machine learning venues. We carefully follow the annotation guideline used by TREC for depth-k pooling (k = 100 or 250) and the resulting data collection consists of graded relevance scores with high annotation agreement. State of the art models evaluated on our dataset show a significant gap to be closed in further work. Our dataset may be accessed here: https://github.com/iesl/CSFCube.